{"id":18161,"date":"2022-11-17T09:25:34","date_gmt":"2022-11-17T02:25:34","guid":{"rendered":"https:\/\/www.hostify.vn\/blog\/?p=18161"},"modified":"2022-11-17T09:25:34","modified_gmt":"2022-11-17T02:25:34","slug":"jira-la-gi","status":"publish","type":"post","link":"https:\/\/www.hostify.vn\/blog\/jira-la-gi\/","title":{"rendered":"Jira l\u00e0 g\u00ec? \u01afu v\u00e0 nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Jira"},"content":{"rendered":"

Jira l\u00e0 g\u00ec?<\/strong><\/h2>\n

Jira l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 theo d\u00f5i l\u1ed7i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi m\u1ed9t c\u00f4ng ty \u0111\u1ebfn t\u1eeb \u00dac t\u00ean Atlassian v\u00e0o n\u0103m 2002. Tuy nhi\u00ean, n\u00f3 ch\u1ec9 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 theo d\u00f5i l\u1ed7i th\u1ef1c th\u1ee5 v\u00e0o n\u0103m 2012, c\u00f2n tr\u01b0\u1edbc \u0111\u00f3, Jira \u0111\u01b0\u1ee3c t\u1ea1o ra nh\u01b0 m\u1ed9t n\u1ec1n t\u1ea3ng cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 nh\u01b0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. Jira trong ti\u1ebfng Nh\u1eadt c\u00f3 ngh\u0129a l\u00e0 Godzilla. V\u00e0 c\u00f4ng c\u1ee5 n\u00e0y hi\u1ec7n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng r\u1ed9ng r\u00e3i nh\u1eb1m theo d\u00f5i l\u1ed7i c\u1ee7a c\u00e1c ph\u1ea7n m\u1ec1m v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng.<\/p>\n

Jira ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m linh ho\u1ea1t \u0111\u1ec3 tu\u1ef3 bi\u1ebfn workflow v\u00e0 ph\u1ee5c v\u1ee5 ho\u1ea1t \u0111\u1ed9ng c\u1ed9ng t\u00e1c trong nh\u00f3m, gi\u00fap h\u1ecd tung ra c\u00e1c \u1ee9ng d\u1ee5ng v\u1edbi \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh cao h\u01a1n. \u0110\u1ed1i v\u1edbi c\u00e1c chuy\u00ean vi\u00ean h\u1ed7 tr\u1ee3 (help desk), Jira c\u0169ng l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 \u01b0a th\u00edch \u0111\u1ec3 l\u01b0u tr\u1eef v\u00e0 theo d\u00f5i c\u00e1c y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3 t\u1eeb kh\u00e1ch h\u00e0ng. Trong khi \u0111\u00f3, c\u00e1c tester s\u1eed d\u1ee5ng Jira \u0111\u1ec3 theo d\u00f5i c\u00e1c v\u1ea5n \u0111\u1ec1 \u1edf c\u1ea5p \u0111\u1ed9 d\u1ef1 \u00e1n, v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 m\u00f4i tr\u01b0\u1eddng n\u1eefa. C\u00f4ng c\u1ee5 n\u00e0y hi\u1ec7n \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng b\u1edfi 75.000 ng\u01b0\u1eddi d\u00f9ng \u1edf 122 qu\u1ed1c gia. Jira c\u00f3 4 g\u00f3i g\u1ed3m: Jira Core, Jira Software, Jira Ops, v\u00e0 Jira Service Desk.<\/p>\n

<\/p>\n

Jira Core<\/strong><\/h3>\n

L\u00e0 m\u1ed9t gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd d\u1ef1 \u00e1n v\u00e0 t\u00e1c v\u1ee5. Trong m\u1ed9t doanh nghi\u1ec7p, m\u1ecdi ng\u01b0\u1eddi c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng Jira \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch, theo d\u00f5i v\u00e0 b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c. Jira Core cung c\u1ea5p template d\u00e0nh ri\u00eang cho doanh nghi\u1ec7p \u0111\u1ec3 h\u1ed7 tr\u1ee3 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nhi\u1ec1u nh\u00f3m, d\u1ef1 \u00e1n v\u00e0 workflow c\u00f9ng l\u00fac.<\/p>\n

<\/p>\n

Jira Software<\/strong><\/h3>\n

Jira Software \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n \u0111\u1ec3 theo d\u00f5i l\u1ed7i (bug) trong c\u00e1c ph\u1ea7n m\u1ec1m v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng.<\/p>\n

Jira Ops<\/strong><\/h3>\n

L\u00e0 n\u01a1i \u0111\u1ec3 \u1ee9ng ph\u00f3 v\u1edbi c\u00e1c s\u1ef1 c\u1ed1, li\u00ean k\u1ebft c\u00e1c h\u1ec7 th\u1ed1ng, v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t quy tr\u00ecnh c\u00f4ng vi\u1ec7c nh\u1ea5t qu\u00e1n. Jira Ops \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng c\u1ee7a Jira Software. V\u00e0 m\u1ee5c ti\u00eau c\u1ee7a n\u00f3 l\u00e0 t\u1ef1 \u0111\u1ed9ng ho\u00e1 c\u0169ng nh\u01b0 \u0111\u01a1n gi\u1ea3n ho\u00e1 c\u00e1c thao t\u00e1c \u1ee9ng ph\u00f3 v\u1edbi s\u1ef1 c\u1ed1, \u0111\u1ed3ng th\u1eddi cung c\u1ea5p th\u00f4ng tin li\u00ean quan c\u00e1c s\u1ef1 c\u1ed1 \u0111ang di\u1ec5n ra v\u00e0 li\u00ean t\u1ee5c c\u1eadp nh\u1eadt c\u00e1c cu\u1ed9c trao \u0111\u1ed5i l\u1eabn tr\u1ea1ng th\u00e1i gi\u1eefa ng\u01b0\u1eddi d\u00f9ng v\u1edbi nhau.<\/p>\n

<\/p>\n

Jira Service Desk<\/strong><\/h3>\n

\u0110\u00e2y l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7n \u0111\u1ea1i, cung c\u1ea5p m\u1ed9t gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 \u0111\u1ec3 b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 c\u00f3 th\u1ec3 mang l\u1ea1i d\u1ecbch v\u1ee5 t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n

C\u00e1c th\u00e0nh ph\u1ea7n ch\u00ednh c\u1ee7a Jira<\/strong><\/h2>\n

Jira t\u1eadp trung v\u00e0o 6 v\u1ea5n \u0111\u1ec1 ch\u00ednh: ph\u00e2n lo\u1ea1i v\u1ea5n \u0111\u1ec1, qu\u1ea3n l\u00fd lu\u1ed3ng c\u00f4ng vi\u1ec7c (workflow), t\u1ea1o v\u00e0 qu\u1ea3n l\u00fd c\u00e1c tr\u01b0\u1eddng tu\u1ef3 bi\u1ebfn, tri\u1ec3n khai c\u1ea5u h\u00ecnh, qu\u1ea3n l\u00fd th\u00f4ng b\u00e1o, qu\u1ea3n l\u00fd quy\u1ec1n.<\/p>\n

V\u1ec1 plugin, Jira cung c\u1ea5p cho ng\u01b0\u1eddi d\u00f9ng kh\u00e1 nhi\u1ec1u ph\u1ea7n b\u1ed5 tr\u1ee3 h\u1eefu \u00edch \u0111\u1ec3 gi\u00fap \u0111\u1ea1t k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n, trong \u0111\u00f3 ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 Zendesk, Salesforce, GitHub, Gitbucket\u2026 M\u1ed9t s\u1ed1 plugin cho ph\u00e9p c\u00e1c nh\u00f3m b\u00e1o c\u00e1o v\u1ea5n \u0111\u1ec1 tr\u1ef1c ti\u1ebfp v\u00e0o Jira. Nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean, Jira \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng kh\u00e1 nhi\u1ec1u b\u1edfi c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m linh ho\u1ea1t, b\u1edfi n\u00f3 cung c\u1ea5p nh\u1eefng t\u00ednh n\u0103ng li\u00ean quan vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 l\u1ed9 tr\u00ecnh cho c\u00e1c s\u1ea3n ph\u1ea9m trong t\u01b0\u01a1ng lai.<\/p>\n

\u01afu \u0111i\u1ec3m c\u1ee7a Jira<\/strong><\/h3>\n
    \n
  1. T\u00edch h\u1ee3p s\u00e2u r\u1ed9ng v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng kh\u00e1c. C\u00f3 ngh\u0129a l\u00e0 ph\u1ea7n m\u1ec1m theo d\u00f5i v\u1ea5n \u0111\u1ec1 v\u00e0 d\u1ef1 \u00e1n n\u00e0y t\u01b0\u01a1ng th\u00edch v\u1edbi kh\u00e1 nhi\u1ec1u ph\u1ea7n m\u1ec1m kh\u00e1c c\u1ee7a c\u00e1c b\u00ean th\u1ee9 ba.<\/li>\n
  2. Jira ph\u00f9 h\u1ee3p cho nhi\u1ec1u lo\u1ea1i ng\u01b0\u1eddi d\u00f9ng, bao g\u1ed3m c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, c\u00e1c qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, k\u1ef9 s\u01b0, v\u00e0 c\u1ea3 nh\u1eefng ng\u00e0nh ngh\u1ec1 kh\u00f4ng chuy\u00ean v\u1ec1 k\u1ef9 thu\u1eadt.<\/li>\n
  3. H\u1ed7 tr\u1ee3 l\u1eadp v\u00e0 theo d\u00f5i l\u1ed9 tr\u00ecnh<\/li>\n
  4. Cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng t\u1ea1o v\u00e0 theo d\u00f5i m\u1ecdi lo\u1ea1i v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 x\u1ea3y ra trong lu\u1ed3ng c\u00f4ng vi\u1ec7c.<\/li>\n<\/ol>\n

    Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Jira<\/strong><\/h3>\n
      \n
    1. Dung l\u01b0\u1ee3ng t\u1eadp tin t\u1ea3i l\u00ean h\u1ea1n ch\u1ebf<\/li>\n
    2. C\u00e1c b\u00e1o c\u00e1o kh\u00f4ng t\u00e1i s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c<\/li>\n
    3. Giao di\u1ec7n ng\u01b0\u1eddi d\u00f9ng c\u00f2n r\u1ed1i m\u1eaft.<\/li>\n<\/ol>\n

      B\u00e0i li\u00ean quan:<\/strong><\/p>\n

      8 Plugin c\u1ea7n thi\u1ebft cho WordPress b\u1ea1n ph\u1ea3i bi\u1ebft<\/a><\/p>\n

      Docker l\u00e0 g\u00ec? Ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 Docker<\/a><\/p>\n

      Deface l\u00e0 g\u00ec? C\u00e1ch nh\u1eadn bi\u1ebft v\u00e0 kh\u1eafc ph\u1ee5c hi\u1ec7u qu\u1ea3<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

      Jira l\u00e0 g\u00ec? Jira l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 theo d\u00f5i l\u1ed7i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi m\u1ed9t c\u00f4ng ty \u0111\u1ebfn t\u1eeb \u00dac t\u00ean Atlassian v\u00e0o n\u0103m 2002. Tuy nhi\u00ean, n\u00f3 ch\u1ec9 tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng c\u1ee5 theo d\u00f5i l\u1ed7i th\u1ef1c th\u1ee5 v\u00e0o n\u0103m 2012, c\u00f2n tr\u01b0\u1edbc \u0111\u00f3, Jira \u0111\u01b0\u1ee3c t\u1ea1o ra nh\u01b0 m\u1ed9t n\u1ec1n t\u1ea3ng cung…<\/p>\n","protected":false},"author":1,"featured_media":18166,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18161","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chuyen-muc-khac"],"_links":{"self":[{"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/posts\/18161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/comments?post=18161"}],"version-history":[{"count":0,"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/posts\/18161\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/media\/18166"}],"wp:attachment":[{"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/media?parent=18161"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/categories?post=18161"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostify.vn\/blog\/wp-json\/wp\/v2\/tags?post=18161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}